What does the studio look like?
Check it out here.
What is a proof gallery vs. final images?
Proof images are unedited images from your session, where you can view images for purchasing. These images have slight lighting touch ups and come cropping, but have no retouching on blemishes or bruises. Final images are whatever images you selected from your proof gallery to be fully edited. See an example gallery here.
If I have a concept in mind, can we make it come to life?
We want to make your dreams come true. Whatever that looks like to you, we will do our best to execute it! Some concepts may require additional fees for props, building, prep and cleaning.
Are you LGBTQ+ friendly?
As a Queer woman myself, hell yeah.
What is the Client Closet?
Your personal closet for the day! We carry xs-4xl lingerie for all clients to use at their session. EVERY CLIENT get's this, no matter what.
How 'far' can I go with poses and concepts?
As far as sexual content, everything we shoot (poses, positions, acts) is implied, but looks very real. We want to make your dreams come true. Whatever that looks like to you, we will do our best to execute it!
Can I shoot video and photo in the same booking?
Yes! We have special pricing when you combine services.
CANCELLATIONS, DEPOSITS & PAYMENTS
What is a deposit? How much is it?
A deposit is a non-refundable fee, paid towards your session total. This payment confirms your time slot will be held for you, and will no longer be open for another booking. Deposits must be paid on our booking form in order to confirm a booking, and are $100+GST and a 3% service fee.
Are there situations where my deposit is refundable?
Studio NOVA will refund deposits, as well as any payments made, should the studio need to cancel your session for any reason. You will first be given the option to reschedule.
What if I need to cancel my session after I've paid a deposit?
If you cancel your session, your $100 deposit, GST, and processing fee will NOT be refunded.
What if I need to cancel my session after I've paid into a payment plan, or beyond my $100 deposit?
If you cancel your session, your $100 deposit, GST, and processing fee will NOT be refunded. Only 50% of any other payments made towards your session will be refunded if you cancel within 2 weeks of your session. You may also find someone to fill your booking, or reschedule.
Do I qualify for a payment plan?
Everyone who books automatically qualifies for a payment plan, no matter how far away/soon your session is, how much it will total to, and how much you can afford to pay.
When will my payment plan begin?
Your payment plan will begin at the time of booking, however we can make changes by request! For example, if you book for 6 month from now, but only have three payments to make, we can start the payment plan three months prior to your session, instead of at the time of booking. You may also pay your session off prior to your session. Your deposit is still required to book.
How often do I make payments on a payment plan? How many payments will I make?
Invoices are sent to you the day you book, along with dates for payments to be made. Pay via e-trasnfer, or debit/credit using the 'pay now' button. You select how many payments to make at the time of booking.
Will I receive my final images before I finish my payment plan?
We have previously had issues when delivering images prior to receiving payment. For this reason, when on a payment plan following your session, final images are sent on the dates you have payments due. You will receive proofs.
BOOKING, PRICING, & PACKAGES
How do I book? What is the process?
Contact us to secure a date, then fill out the online booking form. Once your session (and payment plan, if requested) has been confirmed by paying the deposit online, you will receive confirmation via email. If on a payment plan, your email confirmation will provide you details. Your confirmation will have a Boudoir Guide attached for info on how to prepare and what to expect during your session. You will be sent an invoice and receipt for all payments made, so you always know what you owe. We are always just an email away for further questions!
How do I know my session is confirmed?
You will first receive an email confirmation after you fill out the booking form. No sessions are considered confirmed until a deposit has been paid.
Can I add images, products and services after or prior to my session?
Yes, however it's best to give us as much of a heads up as possible, as we may have a booking in addition to you during the day, and additional services like makeup may add time to your booking. We will always say yes if the schedule allows it! You may always add/upgrade packages if you wish to purchase more images or products.
Do you have experience posing and working with a range of body types?
Yes, and no session will differ due to your body type. All clients are shot the same, with the exception of anything the client requests to include or not include.
How do you ensure I won’t look awkward in photos? My face or my body.
We have years of experience, and have tricks to ensure you will look (and feel) comfortable in every image. Trust that we will speak up and guide you where we see fit!
Can I shoot 100% naked?
We will shoot clients however they request.
Can my friend/partner come with me?
You may bring along one person if you wish! We want you to feel comfortable and will never say no. We do however, suggest bringing a friend rather than a partner.
Do I HAVE to be naked? Can I wear lingerie in all of the images?
We will shoot clients however they request.
What size items do you offer?
We cannot guarantee what sizes will be readily available (laundry, previous clients, etc), but we do carry xs-4xl.
How does it work?
Clients will be given the option of using the client closet, and don't need to bring lingerie if they do not have any. We ask that clients bring a thong to wear underneath, so it can remain hidden. We photoshop if it is seen in images.
Is this hygienic?
Yes! We ask that clients bring a thong to wear underneath items, so it can remain hidden. Just like trying on swimsuits at the store, we ask that you keep your undergarments on for hygienic purposes!
Can I see what you have available to use?
Can you ensure the item I want to use will be available?
We cannot guarantee what items/sizes will be readily available (laundry, previous clients, etc), but we do carry xs-4xl.